Industries — Travel & Hospitality
We bring you a Global Staycation Experience through our Custom App & Software Development
From travel agencies and tour operators to hotels, resorts, and hospitality chains — we build digital platforms that help travel and hospitality businesses attract more guests, streamline operations, and deliver experiences that earn five-star reviews.
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Trusted by Founders and Growing Teams
The Industry Problem
What Travel & Hospitality Businesses
Struggle With
The travel and hospitality industry is highly competitive, experience-driven, and increasingly digital-first. Yet most hotels, tour operators, and travel agencies still lose a significant share of revenue to OTAs and run operations on disconnected, manual systems. Here’s what we consistently hear before they work with us.
Common Travel & Hospitality Challenges
What businesses face before going digital
- Heavy OTA dependence — paying 15–25% commission to MakeMyTrip, Booking.com, and Airbnb on every reservation
- No direct booking engine — guests can't book directly from the hotel website, so all online traffic converts through OTAs
- Manual reservation management — bookings recorded in registers, double-bookings happening, housekeeping out of sync
- No guest data ownership — OTAs keep the guest relationship, so there's no way to reach past guests with offers
- Tour operators running on WhatsApp — no booking system, no itinerary builder, and no way to scale beyond referrals
- Poor in-stay guest experience — no digital concierge, no mobile check-in, and no way for guests to request services
How Virexa Solves These
Purpose-built technology for travel and hospitality
- Direct booking engine on your website — guests book at your best rate, zero OTA commission on every direct reservation
- Channel manager that syncs rates and availability across all OTAs and your direct channel from one dashboard
- Property Management System — front desk, housekeeping, billing, and check-in/check-out in one unified platform
- Guest CRM — own every guest profile, preferences, and history for personalised WhatsApp re-marketing and loyalty
- Tour booking platform — itinerary builder, online payment, custom packages, and a travel agent portal for B2B
- Guest experience app — digital room service, concierge requests, spa booking, and mobile check-in via QR
Solutions We Build
Technology Built for Travel & Hospitality
From a hotel’s direct booking engine and PMS to a full travel booking portal and in-stay guest app — we build every layer of technology that helps travel and hospitality businesses reduce OTA dependence and delight their guests.
Solution 01
Custom Software Development Solutions
We build scalable, high-performance software tailored to your business needs — from booking systems to complete management platforms.
- Custom-built software tailored to workflows
- Scalable architecture for future growth
- API integrations with third-party platforms
- Secure and high-performance systems
- Cloud-based and on-premise deployment
- Real-time analytics and reporting
Solution 02
Online Booking App Development
Create seamless booking experiences with fast, user-friendly applications designed for web and mobile platforms.
- Real-time booking and availability management
- Secure online payments and checkout
- User-friendly interface for quick reservations
- Automated confirmations and notifications
- Multi-device compatibility (web & mobile)
- Admin dashboard for booking control
Solution 03
Booking & Management System Development
Streamline operations with powerful management systems that handle bookings, users, and business processes in one place.
- Centralized dashboard for operations
- User and role management system
- Booking tracking and status updates
- Billing, invoicing, and reporting tools
- Workflow automation and task management
- Data security and access control
Solution 04
Customer Experience App Development
Deliver smooth and engaging mobile experiences with feature-rich apps designed to improve customer interaction and satisfaction.
- Mobile-first UI/UX design
- Push notifications and real-time updates
- In-app communication and support
- Booking and service management features
- Integration with backend systems
- Android & iOS app development
Trusted by Growing Businesses
Why virexa
Why Travel & Hospitality Businesses Choose Virexa
We’ve built 70+ platforms across hotels, resorts, tour operators, and travel agencies. We understand the booking journey, the OTA ecosystem, and what it takes to convert a traveller browsing at midnight into a confirmed guest
Direct Booking = More Margin
Every direct booking saves you 15–25% OTA commission. We build booking engines that convert visitors at the same rate as OTAs — with best-rate-guarantee messaging and a frictionless checkout.
Real-Time Availability at the Core
Inventory that goes out of sync causes double-bookings and guest complaints. Our channel managers and PMS are built for sub-second availability sync — across all channels simultaneously.
Built for Indian Travel Nuances
GST on hotel stays (12% vs 18% based on tariff), INR pricing, UPI and EMI support for package bookings, and Aadhaar-based guest ID verification — all standard, not extras.
You Own Your Guest Data
OTAs keep your guests. We build platforms where every guest profile, preference, and stay history is yours — enabling personalised WhatsApp campaigns, loyalty rewards, and anniversary offers.
Multi-Property & Multi-Brand Ready
One platform, multiple properties, brands. Centralised rate and inventory management with reporting — whether you have 2 resorts or 50 hotels in a chain.
Covers the Full Guest Journey
From discovery and booking to check-in, in-stay requests, checkout, and post-stay review — we build technology that touches every moment of the guest experience, not just the booking widget.
Our Technology
Modern Tech. Built for a Digital-First World.
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React
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Vue.js
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Javascript
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Angular
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Bootstrap
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Next.js
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Nest.js
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Node.js
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Python
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Laravel
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My Sql
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postgresql
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Mongo DB
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Firebase
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Elastic
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Swift
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Flutter
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Android
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Graphql
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SCSS
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Tailwind
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Typescript
How We Work
From Brief to Live Booking Platform
A structured delivery process that accounts for the complexity of travel inventory, real-time pricing, and channel management — delivered on time, without a single double-booking on go-live day.
Discovery
We review your property portfolio, current OTA setup, pricing strategy, booking flow, and guest journey. We map every touchpoint — from the first Google search to post-stay review — before recommending any platform architecture.
Design
We design the full booking experience — search, availability calendar, room/package selection, upsell, and checkout — optimised for conversion. The guest-facing interface is designed to feel premium, not just functional.
Development
We build the booking engine, PMS, and channel manager in parallel — connecting GDS APIs, OTA channel managers, and payment gateways — with fortnightly demos using live test inventory and real pricing.
Content & Setup
We upload all property content — room types, photos, amenities, policies, rates, and availability — and configure the channel manager to sync with your OTA accounts before the first booking goes live.
Launch
We go live with a test booking to confirm end-to-end flow, train front desk and reservation staff, and monitor closely for the first 30 days — ensuring no double-bookings, no pricing errors, and no guest-facing issues.
Frequently Asked Questions
Yes — our channel manager maintains two-way sync with all major OTAs including MakeMyTrip, Booking.com, Airbnb, Agoda, Expedia, and Goibibo. When a booking comes in from any channel, availability is instantly reduced across all others — preventing double-bookings. Rate updates made in your dashboard propagate to every OTA within seconds. You manage everything from one place, and all channels reflect it in real time.
Our dynamic pricing engine adjusts room rates automatically based on rules you define — occupancy thresholds, days until check-in, competitor rates (via rate intelligence), and seasonal demand patterns. For example, you can set rates to increase by 20% when occupancy exceeds 80%, or drop by 10% when availability is high with check-in 7+ days away. All adjustments can be reviewed and overridden from your dashboard at any time.
Indian hotel GST is fully built in — 12% GST for rooms tariffed below ₹7,500 per night and 18% for rooms above ₹7,500. The system automatically applies the correct rate based on the room's declared tariff, generates GST-compliant tax invoices with CGST/SGST split for intrastate and IGST for interstate guests, and produces GST reports ready for quarterly filing. We also handle input tax credit tracking for hotels claiming ITC on expenses.
Yes — multi-property management is built in. Each property has its own inventory, rates, availability calendar, and booking engine, but a group admin sees consolidated revenue, occupancy, and performance reporting across all properties. You can also cross-sell properties — guests booking one resort see availability at your sister properties. Chains with 2 to 50+ properties use the same platform.
A direct booking engine with channel manager integration, payment gateway, and basic PMS typically takes 4–6 weeks. A full hotel platform with guest app, loyalty programme, and multi-property support takes 8–12 weeks. A complete travel booking portal with GDS flight search, hotel, and package booking takes 12–16 weeks. We always do a test booking end-to-end before going live to ensure zero booking errors on launch day.
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